{"id":4508,"date":"2014-12-19T11:43:38","date_gmt":"2014-12-19T10:43:38","guid":{"rendered":"https:\/\/undsgn.com\/uncode\/?page_id=4508"},"modified":"2025-06-22T21:13:06","modified_gmt":"2025-06-22T21:13:06","slug":"contact","status":"publish","type":"page","link":"https:\/\/proudpearls.com\/claude\/contact\/","title":{"rendered":"Contact us"},"content":{"rendered":"

[vc_row unlock_row_content=”yes” row_height_percent=”50″ override_padding=”yes” h_padding=”0″ top_padding=”0″ bottom_padding=”0″ back_color=”color-wayh” overlay_alpha=”100″ equal_height=”yes” gutter_size=”0″ shift_y=”0″ style=”inherited”][vc_column column_width_percent=”100″ position_horizontal=”left” position_vertical=”middle” align_horizontal=”align_center” gutter_size=”3″ override_padding=”yes” column_padding=”5″ back_color=”color-xsdn” overlay_alpha=”100″ shift_x=”0″ shift_y=”0″ medium_width=”3″ css_animation=”zoom-in” zoom_width=”0″ zoom_height=”0″ width=”1\/3″][vc_icon icon=”fa fa-cloud2″ size=”fa-3x” text_size=”h1″ css_animation=”zoom-in” title=”LET’S TALK” link=”url:mailto%3Ainfo%2540proudpearls%252Ecom|title:Proud%20Pearls%20e-mail” link_text=”SEND EMAIL” uncode_shortcode_id=”192774″]<\/p>\n

Personal Service and Craftsmanship \u2013 It\u2019s What We\u2019re Proud Of<\/strong><\/p>\n

At Proud Pearls, we believe in genuine attention and care for our customers. Our customer service is fast, personal, and truly involved \u2014 and we see that reflected in our loyal and happy customer base.<\/p>\n

Because we handcraft all our collections in our own studio in Gorinchem, we can fully customise your piece to match your wishes. Want to make a change or request a unique design? Don\u2019t hesitate to contact us \u2014 we\u2019re happy to think along with you.<\/p>\n

Send an email to info@proudpearls.nl \u2014 we\u2019ll get back to you as soon as possible.<\/p>\n

[\/vc_icon][\/vc_column][vc_column column_width_percent=”100″ position_horizontal=”left” position_vertical=”middle” align_horizontal=”align_center” gutter_size=”3″ override_padding=”yes” column_padding=”5″ back_color=”color-xsdn” overlay_alpha=”100″ shift_x=”0″ shift_y=”0″ medium_width=”3″ css_animation=”zoom-in” animation_delay=”400″ zoom_width=”0″ zoom_height=”0″ width=”1\/3″ mobile_height=”260″][vc_icon icon=”fa fa-profile-male” size=”fa-3x” text_size=”h1″ css_animation=”zoom-in” title=”CUSTOMER SERVICE” link=”url:mailto%3Ainfo%2540proudpearls%252Ecom|title:E-mail” link_text=”SEND EMAIL” uncode_shortcode_id=”466100″]Returns \/ Right of Withdrawal<\/strong><\/p>\n

Not completely satisfied with your purchase? No worries \u2014 you can make use of your right of withdrawal.<\/p>\n

You have the right to cancel your order within 14 days of receiving it, without giving any reason. After cancellation, you then have another 14 days to return the product to us.
\nYou can notify us of your return by sending an email or by filling out the return form.<\/p>\n

Once we have received your return, we will refund the full order amount to your account. Please note that it may take 4 to 5 business days for the refund to appear on your bank statement.<\/p>\n

Return shipping costs from your address to our studio in Gorinchem are at your own expense.
\nPlease note: returns are sent at your own risk. We recommend using registered shipping, so your parcel is insured and traceable.<\/p>\n

Exception: Custom Orders<\/strong><\/p>\n

The right of withdrawal does not apply to items made to order or customised to your specific measurements.
\nHowever, we\u2019re happy to discuss adjustments or exchanges where possible \u2014 please contact us to explore the options.<\/strong><\/p>\n

[\/vc_icon][vc_button border_width=”0″ link=”url:https%3A%2F%2Fproudpearls.com%2Fclaude%2Freturns%2F|title:Withdrawal%20Form” uncode_shortcode_id=”121971″]Withdrawal Form[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=”40″ override_padding=”yes” h_padding=”2″ top_padding=”7″ bottom_padding=”7″ back_color=”color-wayh” back_image=”93173″ back_attachment=”fixed” overlay_color=”color-wayh” overlay_alpha=”0″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ enable_top_divider=”default” top_divider_inv=”curve-opacity” shape_top_invert=”yes” shape_top_h_use_pixel=”” shape_top_height=”144″ shape_top_opacity=”100″ shape_top_index=”0″ bottom_divider=”gradient”][vc_column column_width_percent=”100″ position_vertical=”bottom” align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][\/vc_column_inner][\/vc_row_inner][vc_row_inner limit_content=””][vc_column_inner width=”1\/3″][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”7″ bottom_padding=”7″ back_color=”color-wayh” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ gutter_size=”4″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”2″ align_mobile=”align_center_mobile” mobile_width=”0″ width=”1\/4″][vc_custom_heading heading_semantic=”h5″ text_size=”h5″]Contact[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”181849″]E-mail:<\/strong>
\ninfo@proudpearls.nl<\/a><\/p>\n

Hoofdkantoor & Atelier:<\/strong>
\nHet Hooge Land
\n4213DB Gorinchem
\nThe Netherlands[\/vc_column_text][vc_column_text]Retour en terugbetaling<\/a>
\nPrivacy Policy<\/a>
\nVeelgestelde vragen \/ FAQ<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”5″ bottom_padding=”5″ back_color=”color-wayh” back_image=”93154″ back_position=”center bottom” parallax=”yes” overlay_color=”color-wayh” overlay_alpha=”0″ equal_height=”yes” gutter_size=”0″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_use_pixel=”yes” position_vertical=”middle” align_horizontal=”align_center” gutter_size=”3″ override_padding=”yes” column_padding=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”zoom-in” animation_delay=”200″ zoom_width=”0″ zoom_height=”0″ width=”1\/1″ column_width_pixel=”600″][vc_single_image media=”83682″ media_width_use_pixel=”yes” media_ratio=”one-one” alignment=”center” shape=”img-circle” media_title_uppercase=”” media_width_pixel=”200″][vc_custom_heading heading_semantic=”h5″ text_size=”h5″ text_weight=”400″ text_uppercase=””]Dutch design by Proud Pearls\u00ae[\/vc_custom_heading][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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